The following general guidelines with regard to returns apply to all items sold on ChindoMart.
- Those orders which are directly shipped from China supplier side cannot be returned.
- Those products dispatched from ChindoMart India warehouse can only be returned if there are quality issues within 7 days.
- Damaged/ defective items which dispatched from ChindoMart India warehouse must be checked before despatch on the same day and if there is quality issue must be returned in the original condition they were received in with all the accompanying accessories and in the original manufacturer’s box/packaging in 10 days.
- Only ChindoMart Brand items may be eligible for replacement.
Notes:If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 10 days from the delivery of the product.